Primary Job Function
The primary purpose of this position is providing full range housekeeping services to maintain the grounds, furnishings, equipment and facility. This also includes maintaining equipment in a safe and efficient manner and ensuring that a successful housekeeping program is maintained at all times.
- Providing housekeeping services and maintaining a clean work environment in accordance with facility policy and procedures as indicated by:
- Following established housekeeping guidelines and quality assurance standards;
- Maintaining cleaning schedules for assigned area;
- Ensuring that maintenance schedules are followed as outlined for respective shift or area;
- Coordinating routine/terminal isolation procedures with Nursing Services;
- Maintaining equipment and supplies in a safe, clean, serviceable condition;
- Properly using, storing and disposing of housekeeping chemicals;
- Maintaining knowledge of safety regulations, policies and procedures and following the established safety procedures and precautions;
- Reporting all unsafe/hazardous conditions, defective equipment, etc. to supervisor immediately;
- Keeping own work area(s) free of hazardous conditions, (i.e., grease/oil spills, excess supplies, equipment, etc., assuring that all established safety rules/regulations are followed at all times;
- Disposing of refuse daily in accordance with our established sanitation procedures;
- Using protective clothing /devices when performing tasks that involve the handling of infectious waste and/or blood/body fluids;
- Assuring that work/assignment areas are clean and equipment, tools, supplies, etc., are properly stored before leaving such areas on breaks, end of work day, etc.;
- Keeping supervisor informed of supply needs;
- Assisting others in lifting heavy equipment, supplies, etc., as directed or requested;
- Honoring the residents’ personal and property rights;
- Filing complaints/grievances with supervisor in a timely fashion;
- Knocking before entering a resident’s room;
- Turning in all found articles to supervisor;
- Maintaining the confidentiality of all residents and their care to ensure resident rights, privacy and property are protected at all times; &
- Reporting and documenting resident and/or visitor incidents, accidents, complaints or allegations according to the facility’s policy and procedure using the designated occurrence reporting system.
- Complying with safety requirements, infection control measures, and maintaining a clean work environment in accordance with facility policy as indicated by:
- Abiding by all emergency protocols for crash carts, resident codes, fire safety, missing residents, tornado preparation, violent residents, Wander guard alarms, door alarms, and other facility policies as assigned;
- Reporting any forms of abuse witnessed or aware of to the nurse manager immediately; &
- Following infection control and universal precautions procedures;
- Performing other duties as assigned by supervisor.
- Have a thorough understanding of the principles of safe effective housekeeping practices within the State of Indiana.
- Must possess interpersonal skills such as:
- The ability to read, write, speak and understand the English language;
- The ability to present oneself in a clean, neat and well kept appearance;
- The ability to read with understanding of items such as labels, instructions, etc.;
- The ability to minimize wasting of supplies and misuse of equipment;
- The ability to seek out new methods and principles, then be willing to incorporate them into existing procedures;
- The ability to maintain the care and use of supplies, equipment, etc. and maintain the appearance of the work area;
- The ability to follow oral and verbal instructions, function independently and make independent decisions when circumstances warrant such action;
- The possession of personal integrity and the ability to deal tactfully with residents, family members, visitors, government agencies and personnel;
- The ability to get along with departments as a Team Player;
- The ability to prioritize the performance of tasks, duties and responsibilities in accordance with established standards, policies and procedures;
- The ability to be discrete and protect the integrity of confidential information and stay within Corporate Compliance;
- Patience, a cheerful disposition, enthusiasm and a willingness to handle residents based on whatever maturity and physical level in which they are currently functioning;
- The ability to adhere to professional code of ethics; and
- The ability to relate information concerning a resident’s condition.
- Desired qualifications include:
- A high school diploma or GED is preferred, but not required.
This position requires working in all areas of the facility. The position also requires standing, sitting, bending, lifting and moving intermittently during working hours with frequent interruptions. This position is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances. Good communication with maintenance and other department personnel. The environment is subject to some hazardous materials/equipment and hostile or emotionally upset residents, family members, etc. Exposure to infectious waste, diseases, conditions, etc., including the AIDS and Hepatitis B viruses. This position is also subject to falls, burns from equipment, odors, etc., throughout the workday, as well as to reactions from dust, disinfectants, etc. Works beyond normal working hours and in other positions temporarily, when necessary; and working weekends, holidays, on shifts other than the one for which hired, in cramped spaces and in adverse weather conditions. Also, this position requires attendance and participation in continuing educational programs.
Physical and Mental Activities, Tools and Equipment:
- Move intermittently throughout the workday.
- Possess sight/hearing senses or use prosthetics that will enable these senses to function adequately.
- Cope with the mental/emotional stress of the position which includes hostile and emotionally upset residents, family members and etc.
- Function independently, have flexibility, personal integrity and the ability to work effectively with residents/personnel.
- Lift, pull, push and move equipment, supplies, etc., in excess of 50 pounds.
- Need to be in good general health and demonstrate emotional stability.
- Constant walking, bending, lifting and standing for long periods during a scheduled shift.
- Able to assist in the evacuation of residents.