With all the technology that cars are equipped with now, it can be difficult to figure out and remember how to use each separate feature. From Bluetooth syncing to push button start, the list of features keeps expanding as technology becomes more readily available and accessible for vehicles.
This extra technology and wealth of features has led Currie Ford of Valpo to offer a chance for customers to re-sync with their vehicle and orient themselves to the technology. All that’s needed is a call in to the dealership to set up an appointment with an associate who can walk customers through the technology and address any specific questions they have. As a dealership, they understand the value of building a relationship and see this as an opportunity to prove their worth to customers.
“This is another opportunity to further enhance the delivery experience for the customer," explained Adam Hernandez, General Sales Manager for Ford of Valpo.
This extra step is not just a quick overview. Customers are greeted by their sales person and given a personal tour of their vehicle, addressing any questions and concerns they may have. Whether this is a simple question about how to sync a phone, or a more complex feature, they are glad to show you some tips. Additionally, there is a dedicated YouTube channel offering tutorials on the many features of Ford Vehicles. It provides a quick point of reference for customers even after the sale.
“Our sales staff will explain the features in a very thorough fashion. Having gone over these features so many times, it comes naturally. We know at the time of delivery trying to pass on so much information to the customer, it can be difficult for them to absorb everything in such a short period of time. This is why we encourage our customers to return for a second orientation,” explained Hernandez.
Connecting with your vehicle has never been easier. While vehicles may have a ton of new features available, Currie Ford of Valpo is eager to aid any customers needing help understanding their vehicles technology.
To learn more about Currie Ford of Valpo and their vehicles, click here!
